Customer Support
Our Promise
At WAUTTON, we promise to offer our consumers the highest level of satisfaction. That means taking responsibility for promptly solving product, service and/or warranty problems. If you are not satisfied with the service you have received at any time, then please contact us directly. Your satisfaction and success remain our goal.
Warranty
WAUTTON guarantees all products purchased from us are made of high quality materials, and provides one year warranty against any defect in material and workmanship.
Return
We accept return of products. Customers have the right to apply for a return within 14 days after delivery the product. More details please visit our page Warranty & Refund.
Refund
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. More details please visit our page Warranty & Refund.
Vgooutdoor Customer Service
Email: info@wautton.com